Description
- Attend to sales enquiries, quotations and responding to key account customers
- Preparation of proposals, quotations & add on form for customers
- Support Customer Retentions and Renewal of Contracts
- Raise credit note, debit note, get signatory and approval. Submit to billing department for processing
- Issuance of Warranty Certificates
- Update sales lead and retrieve service dockets
- Recording & prepare reports on Sales Lead, Sales Statistics Report, KPI Reports
- Prepare monthly Sales Staff Commission
- Take ownership to report issues, customer request, customer info update to supervisor and other stakeholders
- Assist in resolving daily operational issues
- Other Ad-hoc duties & Sales Related support
Requirements
- O/N level or higher
- 2 years experience in Admin, Sales support coordination
- Passionate about sales, customer service and building relationships with customers
- Possess a strong work ethic and team player mentality
- Computer literate, knowledge in Microsoft applications a must
- Able to work in a multicultural environment
- Service-oriented and able to work under pressure
Benefits
- 5 day work week (8.30am to 5.45pm)
- Work Location: 16 Jalan Mesin (Closest MRT: Tai Seng)
- Training provided
- 16 days of annual leave
- AWS
- Medical and Dental benefits, along with insurance coverage to our employees