- Supervise and lead a team of Housekeepers in carrying our cleaning works and maintaining cleanliness of the assigned areas.
- Conduct regular roll-call and ensure staff are properly attired and groomed, and necessary information cascaded during the roll-call.
- Handle feedbacks and complaints, respond to customer’s request promptly. To escalate to Superior when necessary.
- Maintain and ensure that all equipment clean, well labelled and in good working conditions.
- Oversee the planning and scheduling of the Housekeepers.
- Any other relevant duties as and when assigned by the Superior.
Job Requirements:
- Minimum 2 years of relevant Supervisory experience in housekeeping.
- Service-oriented with good communication skills.
- Good knowledge of housekeeping processes and procedures.
- Able to perform shift work.
