Store Manager
We are looking for a retail Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in budget planning, employee recruitment, or retail management.
Job Responsibilities
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Overseeing pricing and stock control
- Creating and planning work schedules
- Report on buying trends, customer needs, profits etc
- Supervise and train store staff to ensure customer service standards are met
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Monitor store performance and take corrective action as needed
- Any duties as assigned
Job Requirements
- At least 5 years’ experience as a retail Store Manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills and problem-solving skill
- Good communication and interpersonal skills
