Responsibilities:
- Verify crew qualifications and documentation.
- Apply for flag state endorsements and certificates as required.
- Monitor and plan regular and timely crew changes before contract completion.
- Prepare Seafarer’s Employment Agreements according to regulated wage scales.
- Update personal records of crew in the crew management system (Danaos).
- Monitor the expiration of crew documents and arrange for renewals or repatriation if necessary.
- Handle visa applications, flight bookings, and hotel reservations.
- Ensure all necessary permits, invitation letters, guarantee letters, and travel itineraries are obtained before mobilization.
- Prepare claims related to crew travel expenses.
- Manage and record crew insurance claims due to medical issues or injuries.
- Oversee performance appraisals and career progression for seafarers.
- Ensure compliance with company policies and procedures for all crewing matters on assigned vessels.
- Apply for or renew Collective Bargaining Agreements for relevant vessels and ITF Blue Cards annually.
- Participate in annual crew budget planning and cost optimization.
- Ensure the well-being and welfare of the crew, addressing any issues or concerns promptly.
- Stay updated with and ensure compliance with international maritime regulations and standards.
- Be prepared to coordinate emergency responses and crew evacuations if needed.
- Organize and coordinate training programs for crew members to enhance their skills and knowledge.
- Perform additional duties as assigned by the Manager.
Requirements:
- Minimum Diploma holder with 1-2 years of relevant experience in the marine industry.
- Familiarity with applying for work permits for harbour craft licensing would be an added advantage.
- Handle overseas manning agent & seafarers from Indonesia. Proficient in Bahasa Indonesia is an added advantage.
- Strong team player capable of working with minimal supervision.
- Proficiency in MS Office applications.
- Excellent interpersonal, communication, and computer skills.
- High level of accuracy and attention to detail.
- Strong problem-solving abilities to handle any issues that arise effectively.
- Capability to manage multiple tasks and prioritize effectively under pressure.
- Strong customer service orientation, particularly in dealing with crew members and their needs.
