Role:
Delivering IT infrastructure services strategies and managing infrastructure-related issues, which include evaluation, conceptualisation, development, implementation, maintenance and support of IT infrastructure systems.
Responsibilities:
- Perform network administration in a heterogeneous environment (production, DR, test) comprising of network and security equipment, telecommunication links
- Perform hardening, upgrade and enhancement on IT infrastructure components
- Monitor, assess, schedule and implement network, and product-specific security vulnerability patches
- Monitor obsolescence of IT infrastructure components (network systems)
- Monitor expiry and perform renewal of network system password and certificates
- Implement network backups operations to ensure data recoverability and business continuity
- Execute disaster recovery plans for IT infrastructure (network systems) and conduct regular disaster recovery testing and component switchover exercises to ensure usability of standby and DR equipment
- Provide infrastructure (system and network) support to projects in accordance to the project timeline
- Manages infrastructure enhancement / upgrade projects in accordance to established project management guidelines
- Provide second level network support and resolve incidents and problems in accordance to established Service Level Agreement
- Perform problem diagnosis on incidents and implement measures to prevent recurrence
- Schedule and release network system changes to production environment in accordance to the change management process / procedures
- Develop and maintain a comprehensive operating system hardware and software configuration database / library of all IT infrastructure components used in the production environment
- Perform infrastructure system and network capacity monitoring and planning
- Monitor and perform performance tuning to optimize network performance
- Implement underlying processes to support IT service management, in conformance to corporate security policies and guidelines
- Develop and maintain technical and process documents to upkeep IT infrastructure
Please send resume to [email protected] with details like current, expected salary, notice period etc.
