Job Description
The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately.
Job Responsibilities
- Follow up with customer inquiry and provide information about services, products and to process orders
- Order creation and customer account management
- Backorder and returns management
- Coordinate with the warehouse team to ensure that operational tasks are met
- Coordinate and liaise with customers, forwarders & warehouse for shipment readiness and delivery schedules
- Prepare and handling of day-to-day documents for delivery
- Order Processing: ensure all orders are processed accurately and in a timely manner and according to the client’s specific requirements;
- Process all documentation associated with the movement of our clients inventory into and out of the facility according to client requirements, and in an accurate and timely manner
- Perform clerical duties such as filing and reporting
- Other duties as assigned to you from time to time by the company.
Job Requirements
- Min GCE O Level with 1 year of relevant experience in related field
- Basic understanding on shipping & warehousing knowledge
- Good interpersonal skill & customer service oriented
Work area Tuas West Road
5.5 days work week
