Key Responsibilities
- Overall responsible for internal IT infrastructure & Security
- Manages and supervises the MIS Engineers to handle End User Computing, Infrastructure Services (AD, DNS, DHCP Servers/Virtual Machines, Storage, Backup, Security, Network, Cloud systems AWS, Azure, VMWare etc.)
End User Computing
- Oversee Desktop Support: Manage and support all end-user computing devices, including desktops, laptops, tablets, and mobile devices.
- Software Management: Ensure the installation, configuration, and maintenance of end-user software applications.
- User Training and Support: Provide training and support for end-users on hardware, software, and system usage.
- IT Asset Management: Track and manage inventory of IT assets and ensure compliance with licensing agreements.
Infrastructure Services
- Active Directory (AD), DNS, DHCP
- DHCP Services: Ensure Dynamic Host Configuration Protocol (DHCP) servers are properly configured and managed.
- Servers/Virtual Machines
- Storage and Backup
- Cloud Systems (AWS, Azure, etc.)
Network & Security
- Network Infrastructure: Oversee the design, implementation, and maintenance of network infrastructure, including routers, switches, and firewalls.
- Network Security: Ensure the security of the network by implementing appropriate firewalls, intrusion detection systems, and other security measures.
- Compliance: Ensure compliance with relevant regulatory and industry standards (e.g., GDPR, ISO 27001).
Qualifications/Experience/Knowledge
- Degree or equivalent in Computer Science
- At least 8 years of IT experience
- 5 years in Infra management and operations
- 3 years in people management
- In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
- Technical hands on of IT lifecycle management (EUC, DC/Cloud Services)
- Technical hands-on with infra stacks i.e. desktops/laptops/devices, servers
- Technical hands-on with Windows OS, Servers, Storage, Network, VMware , Cloud i.e. AD domain management/modifications, Certificates management, DNS, VPN, LAN/Wifi configurations, Backup. Technical certifications in Cloud, Vmware is and added advantage.
- Experience in managing on-site IT room / Data Center
- Strong problem-solving skills and able to prioritise and manage multiple tasks
- Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
- Readiness to demonstrate a proactive attitude
Interested parties, please click the "Apply Now" below.
We regret that only shortlisted applicants would be notified.
Evonne Png Wen Xuan | REG No : R22105531
PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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