Job Descriptions
Customer Experience：
- Engage with our community on the store-front and always ready to recommend other products that suit their lifestyle.
- Provide a personalised customer experience for our community — remembering their preferences to create an intentional and extensive shopping experience.
- Operate POS (Point of Sale) purchases in-store and ensure accurate inventory management in our stockrooms.
- Work closely with the Customer Service Team to ensure a cohesive and consistent brand experience between the digital and physical.
- Organise shift schedules of the crew and ensure systems are running smoothly.
- At the heart of our crew, we believe that phenomenal work is done by extraordinary teams made up of ordinary people. Accounting for the professional and personal growth of the crew is a big part of being a BTV Brand Insider (Pro) — to service and lead the team and bring out their best.
Operations：
- Possess the necessary in-store technology skills to support store operations and ensure seamless transactions.
- Upkeep the orderliness and tidiness of the store, making the experience a pleasant one.
- Be familiar with the in-store and building policies that the company is required to adhere to.
- Meticulous and detail-oriented, this person should be able to maintain accurate inventory and is always looking for ways to optimise workflows.
Job Requirements
We’re seeking the following attributes：
- A proactive and dependable support to the crew and community, a BTV Brand Insider(Pro) should be someone that extends their help to anyone that passes the BTV doors! (Bonus points if you have “acts of service” as your love language!)
- As a BTV Brand Insider (Pro), the team counts on you for direction, being able to think on your feet decisively and calmly during crunch times are a huge trait we look out for. A people-centred person, we’re looking for someone who can strike up a good conversation with just about anyone, we love a friendly and easygoing disposition.
- You’re a team player as much as you are a leader, we like for hierarchies to remain flat at BTV, although more responsibility is given, we’d love for everyone to shine equally.
- An optimistic and cooperative personality; a lot happens on the shop floors, peak periods get bustling, and a positive mindset is important to keep the team going!
- Love our brand!
Benefits
- 15 Days Annual Leaves
- Quarterly and annual performance bonuses,
- Group insurance coverage
- Welcome and quarterly store credits
- Crew discount available.
Working hours
- 40 hours a week
- 5 days work week, 4 Weekdays & 1 Weekend
