Job Description & Requirements
Join our team as a Sales Assistant Manager, where you will play a pivotal role in overseeing the day-to-day activities of the sales outlet, ensuring exceptional service and achieving performance targets. We are seeking an individual who can fulfill the following enhanced roles and responsibilities:
Responsibilities:
1. Operational Management:Manage the day-to-day activities of the sales outlet, meticulously scheduling employees to ensure proper coverage and assigning work effectively.
2. Policy Enforcement:Communicate and enforce policies and procedures to maintain a cohesive and disciplined work environment.
3. Staff Training and Certification:Ensure all staff are properly trained and certified as required, providing them with the necessary tools and equipment to excel in their roles.
4. Efficient Outlet Operations:Oversee the daily operations of the outlet, striving for efficiency in service delivery.
5. Customer Satisfaction:Ensure excellent and prompt service to satisfy customers' needs, fostering a positive and memorable experience.
6. Regulatory Compliance:Ensure strict compliance with all regulatory guidelines, including hygiene, cleanliness, and workplace safety standards.
7. Company Compliance:Ensure outlet adherence to Company regulations, encompassing sales reporting, cash management, and inventory controls.
8. Sales Targets Achievement:Drive and exceed individual and store targets through strategic sales initiatives.
9. Customer Service Excellence:Provide outstanding customer service, creating a welcoming environment for customers.
10. Team Leadership:Lead and supervise frontline staff, conducting briefing sessions on company procedures and policies.
11. Performance Evaluation:Evaluate the sales and work performance of frontline staff, providing constructive feedback.
12. Training and Development:Ensure frontline staff are well-trained in service delivery, sales techniques, and product knowledge.
13. Internal Growth Promotion:Guide and train new staff members to promote internal growth within the team.
We appreciate your interest in joining our team. Please note that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.
EA License ID: 18C9520 EA Registration ID: R1765753
