Job Purpose:
The Operations Executive responsibilities and ensure smooth operations within the foodcourt, which encompass end-to-end order processing. He / She aids in conflict resolution as well as supports the storage and deployment of products to clients.
Duties:
· Model, motivate, and communicate regularly to all site staff on the mission, vision, and core values
· Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to clients expectations and SOPs guidelines
· Conduct and monitor effective OJT training to all new cleaning staff based on the training to achieve operational excellence and skillsets
· Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence
· To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage
· Conduct and upkeep proper record for the foodcourt's tenants. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation
· Support Ops Managers in improving work processes, productivity, and performances
Skills/Qualifications
· Independent and able to work in a fast-paced environment
· Strong customer management and organizational skills.
· Foster, build and maintain relationships with stakeholders.
· Self-disciplined, driven and motivated.
· Adaptable to changes.
· Able to lead, motivate, and coach a team.
· Preferred with Experience in foodcourt
