Senior/Member Relations Executive
We are looking for a vibrant team player who cares about delivering great experiences for our guests. Applicants with no prior experience are welcome to apply - just let your personality shine through.
Your Role:
- Welcoming members and guests, checking their table/event reservations and ushering them in to the allocated area
- Handling enquiries through email, WhatsApp and phone calls.
- Completing administrative tasks such as filing, printing/photocopying/scanning, data entry, briefing sheets, reservations forecast of the week etc.
- Responding to requests for help and information
- Providing services, such as signing members up for events, arranging to send care packages to members, birthday or other celebratory messages and packages to members, providing gym access cards, carpark coupons etc.
- Preparing Statement of Account and any other bills that members wish to pay at the front desk and ensuring prompt payments
- Liaising with reciprocal members clubs around the world to access and book tables
- Helping to set up for events in the private rooms
- Coordinating with the floor staff with regards to members’ requests/reservations to ensure a a flawless dining/event service.
What we are looking for:
- An engaging and friendly personality
- Hospitality, passion and taking initiative
- High standard of personal hygiene and grooming
- Flexible with shifts which can vary based on rotation
- Great communication skills
- Able to work shifts, weekends
Who we are
1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.
Your Perks:
- 5-day work week with diverse and energetic colleagues who work hard and play hard
- Employee discount on F&B at the club
- Staff meals every day
- Late night transportation
- $100 Transport allowance every month
- Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
- $1,000 Sign-on bonus and a referral bonus
- Discretionary Bonus
- Monthly gratuities ($500 - $1,000 per month)
- Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation)
- Flexible benefits, and more!
Can't wait to hear from you!
