Customer Focus:
Demonstrates a strong commitment to customer satisfaction. Anticipates customer needs, providing personalized service.
Responsibilities:
- Provide attentive and personalized service to guests
- Take orders accurately and relay them to the kitchen
- Follow department steps of service
- Serve food and beverages promptly and courteously
- Have a good understanding of all food and beverage items
- Able to suggestively sell menu items to enhance guest experience
- Anticipate guest needs and provide recommendations when requested
- Handle guest inquiries and resolve issues promptly and professionally
Requirements:
- 1-2 years of experience working in a fast-paced high-end venue.
- High school diploma or equivalent.
- Strong organizational and multitasking abilities.
- Capable of standing and working continuously for over 8 hours.
