- Provide a single point of contact for incidents, service requests, and escalation.
- Monitor, manage, and maintain data centre operations and facilities.
- Manage equipment movement
- Daily monitoring of status
- Ensure proper running of the existing data centre systems.
- Perform tape mount and un-mount for the backup operation.
- Handle the portable media storage for off-site storage.
- Liaise with the vendor on maintenance and enhancement issues.
- Troubleshoot and report system incidents/problems and abnormalities.
- Resolve incidents related to routine problems or known issues.
- Adhere to service level agreement for response time and turnaround time.
- Able to work shift including weekends and public holidays.
Job Requirements
- Possess a Diploma in Computer Science/Electronics/IT or equivalent
- Minimum 1 year of relevant working experience in IT infrastructure operationīˇ
- 12 hrs shift working
- 1 year (renewable) Contract with full benefits and year-end Bonus)
2-2-3 over 2 weeks
(DD-OO-NNN
OO-DD-OOO)
Maestro HR
Damien Lee tian hong
R1106726
16C8462
