Responsibilities:
- Monitor and maintain the existing Retail Management System
- Partner closely with internal stakeholders to gather and understand their requirements
- Coordinate with vendors to facilitate system changes, upgrades, and resolve issues effectively
- Deliver timely resolutions to system issues and provide technical support for user queries
- Oversee and perform routine server maintenance tasks to ensure system stability and security
- Utilize SQL expertise to perform necessary data patching for the system
- Participate in the software development life cycle for web-based applications
- Perform any other adhoc duties as assigned by your immediate superior
Requirements:
- Degree or Diploma in Computer Science, Information Technology, or related fields
- Proficient in PHP-based application development and maintenance
- Proficient in SQL query skills
- Able to work independently and manage multiple tasks in a fast-paced, self-directed environment
- Prior experience in the retail or e-commerce industry is an added advantage
- Good understanding of business processes and workflows, including order management systems, inventory management systems, and order fulfillment management systems
- Able to perform duties after hours when necessary
- Knowledge of Java programming is an added advantage
- Experience with Database Servers such as MSSQL, PostgreSQL, or Oracle SQL is an added advantage
