WHO ARE WE?
Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.
Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.
WHO ARE WE LOOKING FOR?
The Executive Crew is a role model within the outlets, embodying customer service excellence. This position involves working across island-wide outlets, performing service crew duties while observing challenges and recommending strategies for improvement.
We offer flexible scheduling across the work week, allowing our ideal candidate to embrace their peak productivity window each day. Apply to find out more!
YOUR RESPONSIBILITIES
Flexibility and Adaptability (Due to Island-Wide Deployment):
- Display flexibility in deployment across various outlets, adapting quickly to different environments and operational needs.
- Support outlets during peak times or special events as required.
Service Excellence:
- Deliver consistent and exceptional service standards to customers by displaying a friendly, welcoming demeanour and addressing inquiries promptly.
- Ensure a clean, organized, and always inviting environment within the outlet, adhering to hygiene and safety protocols.
Preparation Partner:
- Collaborate with the kitchen team to ensure timely preparation and cooking of food items before operational hours, maintaining quality and freshness.
- Uphold food safety standards, following established recipes and procedures for food preparation.
Food Service Partner:
- Engage customers courteously, prepare orders accurately, and provide informed recommendations based on menu offerings.
- Address customer queries regarding menu items, ingredients, and special dietary requirements, ensuring an enjoyable dining experience.
- Serve orders promptly and accurately, paying attention to presentation and adhering to service standards.
Cashiering Duties:
- Process customer transactions accurately and handle payments efficiently.
- Maintain POS (Point-of-sale), reconcile sales transactions, and ensure the accuracy of financial records.
Observation and Improvement:
- Observing and identifying outlet challenges related to operational processes, work environment, and conditions.
- Recommend and highlight strategies to improve work processes, enhance the work environment, and address challenging conditions within outlets.
WHY JOIN US?
- Monthly performance incentives for full-time service crew
- Annual Performance Bonus (Up to 2 months’ Salary)
- Guaranteed Annual Increment
- Nutritious staff meals
- Grooming allowance
- 100% sponsorship of Private Conversation Language lessons (English)
- Structured and Rapid Career Progression for High Performers
- Dedicated Training and Onboarding program
- Up to 100% Study Grants Sponsorship
- Medical and Leave benefits.
- Employee Perks and Discounts
- 0% Interest loans (Up to 10x of basic salary) *
* Quantum is based on individual performance and depending on each case
