Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.
The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.
Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.
What does an Operations Manager do at Hogarth?
We are seeking a dynamic Operations Manager to oversee business and operational support functions, IT infrastructure, system maintenance, IT setup, and team management specifically for our operations in the Thailand market. Fluency in Thai is essential for effective communication with local stakeholders and teams.
- Provide strategic guidance and operational support to ensure smooth business operations.
- Oversee day-to-day activities to optimize efficiency and productivity.
- Implement and monitor operational policies and procedures.
- Manage IT systems and infrastructure to ensure seamless operation
- Troubleshoot hardware and software issues, collaborating with IT teams as necessary.
- Implement IT policies and best practices.
- Maintain and optimize existing systems for reliability and performance.Upgrade systems as needed to meet operational requirements.
- Ensure data security and compliance with regulatory standards.
- Coordinate IT setup for new offices or expansion projects.
- Oversee installation and configuration of hardware and software.
- Ensure smooth transition and integration of IT systems.
- Manage and lead operational and IT teams, ensuring they have the resources and support needed to excel.
- Foster a collaborative and productive team environment.
- Conduct performance evaluations and provide feedback for team members.
- Understand market dynamics and operational requirements specific to Thailand.
- Collaborate with local teams to tailor strategies and operations to local market needs.
Requirements:
- Proven experience as an Operations Manager or similar role, preferably in a multinational environment.
- Strong IT background with experience in managing IT systems and infrastructure.
- Familiarity with system administration and troubleshooting.
- Fluency in Thai and English languages, with excellent communication skills to partner with local counterparts
- Ability to lead and manage cross-functional teams.
- Strategic thinking and problem-solving skills.
- Strong organizational and leadership abilities.
- Proactive approach to identifying operational inefficiencies and implementing improvements.
Diversity & Inclusion
Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.
We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.
Please contact [email protected] if you need the job advert or form in another format.
