- Reporting to the Restaurant Manager
- Assist Supervisors and Managers in ensuring the smooth daily operation of the restaurant
- Ensure customers have a pleasant and memorable dining experience
- Constantly obtain customer feedback during operations to ensure satisfaction
- Monitor setup, maintenance, cleanliness and safety of dining areas
- Perform duties like ordering, serving, clearing and setting of tables
- Greet customers as they arrive and showing them to their table
- Promote sales and be familiar with promotions and menu
- Coordinate food service between kitchen and service crew
- Attend to customer complaints (if any)
- To handle cashiering duties
- Assist to upsell promotions
- Constantly motivate & cultivate a team spirit in the restaurant
- Maintains utmost service standards and discipline/grooming among the service staff
- Supervise and train the service staff to Restaurant standards of excellence
- Adhere to company’s standard operating procedures
- Required to act as Manager on Duty in absence of the Managers & Supervisors
- Any other appropriate duties and responsibilities as assigned
JOB REQUIREMENTS:
- GCE ‘O’ Levels or WSQ Advanced Certificate in Food & Beverage Service or equivalent.
- Possess 2-3 years of F&B service experience
- Strong public relations skills
- Possess good communication & interpersonal skills.
- Able to work independently and as a team.
