Job Description:
- Fronting customer– customer compliments/complaints, problem-solving, post-mortem, document learnings, crisis prevention, etc.
- Manage projects from end to end, including administering cost budgets.
- Lead by example in all aspects for ground staff to look up to.
- To analyze existing processes and suggest/recommend improvement plans to increase productivity/efficiency/cost-effectiveness.
- Providing hardware support / hardware replacement and configuration
Requirement:
- Min 2-3 years’ experience with handling PC/Notebook/ printer products and repairs.
- Familiar with Microsoft products, particularly strong in operating Windows 7/8/8.1/10 (Preferably with relevant IT Certifications).
- Familiar with basic networking fundamentals, TCP/IP including DHCP, DNS, etc; LAN/WAN; network switches; etc.
- Additional knowledge such as Linux, VMWare, and Windows Server is helpful.
- Experience in handling electronic components such as motherboards/harddisks.
- Able to converse well with good communication skills and strong customer handling skills
- Team Player, fast learner, positive attitude, and keen interest in customer service.
- Customer orientated
- Familiar with data analysis work, spreadsheet formulas, Capable on Big data analytics.
- Able to stand on feet to think and make snap decisions.
- Self-motivated, willing to explore, and have continual technical self-upgrading.
To apply, please visit www.gmprecruit.com and search for Job Reference: 24453
To learn more about this opportunity, please contact Gia Grace at [email protected]
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973
