Job Description:
· Work closely with the Manager.
· Monitor outlet’s expenses, making sure that all costs are within the budget.
· Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
· Make every effort to let customers feel welcome with friendly and uncompromising service.
· Supervise operations in outlet and serve customers.
· Handle customer complaints, maintaining good customer relationships.
· Progressively master the skills to run restaurant operations.
· Receive training and perform duties in various sections of company’s operations.
· Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
· Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
· Perform ad-hoc duties as assigned by superior.
Requirement：
· Bachelor degree or above
· Able to work on split shifts, weekends, and public holidays
· Service oriented and passionate working in F&B industry
· Possess good communication and interpersonal skills
· PC literate, well-organized and self-motivated
· Bilingual in English and Mandarin to communicate with customers
