Benefits:
• 5 days’ work week (9:00am to 6:00pm). Work compulsory on Saturday and Sunday. Off 2 days on weekday
• No OT required.
• Work life balance.
Our Core Values:
B.E.S.T - Striving to make things Better, Easier, Speedier, and Trim
Growth Mindset - Always evolving and learning for growth
Respectful & Courteous - Treating all with dignity and kindness
Shared Responsibility – Working together for a collective goal
What will you be doing?
· Assist new customers at the counters and provide information about the services and answer inquiries.
· Answer reception phone calls and write down information.
· Capture incoming and outgoing vehicle details (Weight, No. of Pax, etc.) into the weighbridge system.
· Tally operations weighing details with the weighbridge details.
· Retrieve or create customer details via the system to create a payment voucher.
· Verify the accuracy of payment details.
· Initiate/verify authentication approval for payment.
· Handle customer issues and feedback to reflect to the management for review and improvement.
· Maintain accurate records of all transactions and interactions in both digital and physical formats.
· Regularly update and maintain customer and transaction records to ensure accuracy and reliability of information.
· Maintain clear and effective communication with the operations team, drivers, and management to ensure smooth operations.
· Provide general administrative support for office consumables.
· Provide administrative support to operations and fleets.
What we are looking for
· Strong attention to details and accuracy in data entry
· Ability to work independently and as part of a team
· Proficient in basic computer application
