Working hours:
Mondays - Sundays, any 5 days
8:30am - 6pm
Job Description:
- To visit newly admitted patients and to ensure patient’s confidentiality at all times.
- Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
- To be able to provide service recovery for potential feedback/ complaints that are addressed
- Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
- Escalate crucial issues to Service Executive if beyond scope for service recovery
- Report and track patients whom service recovery has been provided to
Requirements:
- Min 'N' Level with at least 1 year of experience
- Able to start work on short notice
- Able to commit for full 6 months
For interested candidate, please email your resumes to [email protected]
Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599
