Job Title : Manager, Ambulatory Ops (Contract)
Job Type : Contract one year
Job Location : Southwest Singapore
Job Responsibilities:
· To facilitate and coordinate the management of the relevant medical specialty or departments to achieve the mission of the Hospital; through ensuring provision of quality patient care, business and financial growth.
· Translate and communicate the vision, strategic and business plans of the hospital to the relevant areas and ensure alignment of goals and objectives of all departments.
· Provide guidance and directions in the management, planning, organising, coordinating and operational processes of the departments and areas assigned.
· Identify opportunities to implement or facilitate strategies with Clinical Services Director of the relevant medical specialty as assigned to ensure services meet customers’ needs.
· Develop, mentor and guide staff to ensure good leadership and succession planning.
· Create a conducive environment to facilitate open communications, multi-disciplinary teamwork.
· Develop and implement strategies and plans for achieving customer satisfaction.
· Identify and monitor key performances and customer service standards across Operations department to ensure customers’ satisfaction.
· Ensure adequate resources are provided for services to perform to the expectations of the customers and in alignment with the Hospital’s business and financial objectives.
· Drive annual programme workplan and budgetary planning or review.
· Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services and CME provided.
· Any other projects and assignments as directed by CEO / COO / Directors.
Job Requirements:
· Basic degree & Postgraduate degree in hospital and administrative preferred.
· 8 years of working experience in healthcare or service industry.
· Excellent interpersonal and communicative skills.
· Strong leadership skills.
· Strong analytical skills.
· Proficient in SAP and MS Office applications such as Words, Excel and Power Point
· Experience working with Hyperion and data visualization tools will be advantageous
If the role sounds interesting to you, please contact [email protected] to learn more about the role. We regret to inform that only shortlisted candidates will be notified. All Curriculum Vitaes will be treated with the strictest confidentiality.
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Manisha Sharma
RMA Consultants Pte Ltd
EA License No 93C4403
EA Regn No R1872602
