Job Summary:
Lagardere Travel Retail is expanding rapidly in Singapore and we are looking for like-minded and interested sales persons to join our growing family in Changi Airport.
Being ISO certified in Customer Service, we have in place excellent training programs to assist you on your growth and career path in our company.
The main responsibilities of the Retail Associate is to be responsible for all sales activities in-store to provide high standard of service to exceed customers’ expectation hence leaving them with a memorable shopping experience. This is in accordance with Lagardere Travel Retail quality policy.
Key Responsibilities:
- Responsible for the daily store operations to achieve store sales.
- Provides excellent customer service with good maintenance of shopping environment.
- Identifies and handles customers’ inquiries and concerns in accordance to company and airport (refund) policy.
- Engage and capitalize in upselling and cross-selling to customers.
- Operates POS cash register and handles various payment mode with accuracy and speed to avoid delays to customers’ departure timing.
- Ensure that store presentation is well maintained with store replenishment and clean fixtures.
- Assist in sales plans execution and participation in conjunction of marketing events and promotion programs.
- Communicates feedback gathered through in-store activities to store management.
- Any other ad hoc duties assigned.
Requirements :
- Minimum GCE “O” Level with at least 2 years of relevant experience in high end fashion/luxury industry or in similar capacity
- Comfortable working at Changi Airport on retail shift hours, including weekends and public holidays. Five days of work per week
- Passion in retail industry with good selling skills
- Fluent in English. Additional spoken languages is a plus.
- A good team player with pleasant personality
- Positive attitude with willingness to learn
- Possess basic computer skills
