Responsibilities:
- Assist the Manager to oversee and ensure the smooth running of department.
- Ensure inbound & outbound shipments are accurate and the receiving, picking, packing and staging of goods are in accordance with the highest levels of productivity.
- Participate in establishing work schedules. Ensure work schedules are correctly implemented and jobs are assigned effectively.
- Review & convert the customer’s specification and requirement to in-house specification.
- Liaise with internal & external parties for all Operation’s matter.
- Focus on improvement projects for Operations.
- Focus on meeting both Internal and External KPI.
- Train employees on the proper procedures for each customer account. Monitoring their performance and progress. Maintain current work procedures (SOP).
- Maintain customers’ required quality standards.
- Maintain a clean, neat and orderly work area. Assist in maintaining the security of the warehouse. Conduct operations in a manner which promotes safety.
- Assure the integrity of the inventory and oversee physical inventories. Work directly with Inventory Controller in resolving discrepancies.
- Involved in continuous improvement/cost management/cost rationalization/workflow improvement.
- Maintain staff discipline, morale, and departmental harmony.
- Look into customer’s complaint & issues.
- Other responsibilities stated in Quality Manual and Quality Procedures Manual.
- Ensure the efficient and safe operation of all materials handling equipment.
- Perform other duties as required or assigned by Supervisor/Manager & Management.
Requirements & Qualifications:
- Minimum 3 years of working experiences in logistics / operations but fresh grads are welcome to apply.
- Recognized Diploma / ITE preferably in Logistics / Supply Chain / Operations Management
- Strong interpersonal and communication skills
- Excellent analytical, problem solving, troubleshooting and communication skills.
- Eager to learn and inquisitive by nature.
- Proficient in English, knowledge of different languages would be an advantage to communicate more fluently.
- Able to multi-task and work independently in a fast-paced environment.
- Positive attitude, meticulous, and possess good organizational skills.
- Basic proficiency in Microsoft Excel, Word, PowerPoint and Outlook.
