About Us:
Join our vibrant Client Services team, where you will play a crucial role in delivering top-notch customer service to our tenants and visitors.
Positioned at the forefront of our state-of-the-art centres, you will embody the values of our organization while thriving in a collaborative and engaging work environment.
Our centres operate within regular business hours, offering a standard work schedule without shift requirements.
We are committed to your growth with comprehensive training designed to support your career advancement.
Key Responsibilities:
• Partner with team members to ensure seamless centre operations, providing outstanding service and ensuring client satisfaction.
• Handle a diverse range of tasks, such as managing client calls, coordinating meeting room bookings, welcoming clients and visitors, and overseeing centre facilities and office allocations.
• Assist with the accuracy and efficiency of billing and booking system operations.
• Demonstrate professionalism and attentiveness by proactively addressing guests’ and clients’ needs, inquiries, or requests.
• Support project coordination, procurement, and revenue generation efforts.
• Maintain effective communication with building management to ensure smooth daily operations.
• Independently manage front office duties and provide leadership and guidance to Client Service Executives.
Requirements:
• Experience in customer service and administrative roles is preferred.
• Strong customer orientation with excellent interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Effective communication skills, both written and verbal.
• Willingness to learn, a team-oriented attitude, and a proactive approach.
• Highly organized, resourceful, and capable of managing multiple tasks simultaneously.
• Proficiency in both written and spoken Chinese is necessary for serving Chinese-speaking clients.
Why You Should Apply:
• Enjoy a supportive work environment with opportunities for professional development and career growth.
• Be a part of a dynamic and dedicated team focused on delivering superior client service.
• Work in a modern office space with a regular business hours schedule.
