Job Title: E-commerce Executive
Location: Singapore
Company: LUXLION PTE. LTD.
About Us: LUXLION PTE. LTD. is a homegrown brand in Singapore, established in 2020, trading under the brand name of WALAH. We specialize in curating high-quality and trendy daily merchandise and household products, including fashion accessories, beauty essentials, organizing and storage tools, home accessories, home fragrance, stationery, and gifts and toys. We are looking for a dynamic and results-driven E-commerce Executive to join our growing team.
Job Summary: The E-commerce Executive will be responsible for managing and optimizing our online sales channels, ensuring a seamless customer experience, and driving revenue growth. This role requires a combination of technical expertise, marketing acumen, and a passion for e-commerce.
Key Responsibilities:
Online Store Management:
- Manage and update product listings, descriptions, prices, and promotions across all e-commerce platforms.
- Ensure high-quality product images and engaging content to enhance the online shopping experience.
Digital Marketing:
- Develop and execute digital marketing strategies, including SEO, SEM, email marketing, social media campaigns, and affiliate marketing.
- Monitor and analyze the performance of marketing campaigns, and adjust strategies to maximize ROI.
Customer Experience:
- Ensure a seamless and user-friendly online shopping experience.
- Handle customer inquiries and resolve issues promptly to maintain high levels of customer satisfaction.
Sales and Performance Analysis:
- Track and analyze sales data, website traffic, and customer behavior to identify opportunities for improvement.
- Prepare regular reports on e-commerce performance and suggest actionable insights.
Inventory and Order Management:
- Coordinate with the logistics team to manage inventory levels and ensure timely order fulfillment.
- Monitor stock levels and place replenishment orders as needed.
Collaboration and Coordination:
- Work closely with the marketing, design, and logistics teams to align e-commerce activities with overall business objectives.
- Stay updated with industry trends and best practices to continuously enhance our e-commerce operations.
Qualifications:
- Bachelor’s degree in Marketing, Business, or a related field with minimum of 2 years of working experience
- Proficient in using e-commerce platforms and digital marketing tools
- Strong understanding of SEO, SEM, and online advertising
- Excellent analytical skills and the ability to interpret data to make informed decisions
- Strong communication and interpersonal skills
- Self-motivated, detail-oriented, and able to work independently
