Salary: 1800 - 2000
Working days: 6 days work week
Working hours - 44 hours
Rotating Shift: 2 shifts, 9am - 5pm, 1pm - 9pm
Job Description:
- Answer and log down all incoming calls, ensuring that the messages are passed through accordingly and requests are followed up
- Update and maintain the daily attendance records
- Handle all Lost & Found issues including receiving, recording, storage, claiming and clearing
- Update and maintain all Housekeeping files and records
- Operate the Property Management System (PMS)
- Keep track of all VIP arrival and in-house rooms and communicate with Room Attendants, Housekeeping Supervisors and Assistant Housekeepers
- Keep track of all special requests for arriving guests and communicate with Housekeeping Supervisor and Assistant Housekeepers
- Input and follow up on all work orders with the Engineering Department or Maintenance Supervisor
- Print all necessary daily reports and file accordingly. Clear all outdated reports in the office on a monthly basis based on the hotel standards for record-keeping
- Keep and maintain cleanliness and tidiness of the Housekeeping Office
- Raise purchase requests for Housekeeping operations and ensure adequate stock of all used forms in housekeeping
- Report any unusual and suspicious behaviour of guests or staff
- Ensure to comply with the grooming and uniform standards and legislated health and safety requirements within the workplace
- Conduct duties in accordance with Acts of Grace, policies and procedures, ensuring that the highest level of service and communication in maintained
- Comply with all Corporate and Hotel Standards and Procedures
- Able to work any shift that is assigned to him/ her
Interested candidates, please send me your updated resume via whatsapp to 91877866. Thank you.
Hanny Nurdjaja (R21101563)
