The primary responsibility of Bid Office Specialists is to manage bids from the time that a sales opportunity is qualified i.e. assessed as a desirable deal for NTT to pursue, to the time that it is won or lost and handed over to the delivery team that will fulfil the project or contract with the client. The position is required to work on multiple bids independently (single practices, single offerings) and/or (multiple practices, multiple offerings) .
Key Roles and Responsibilities:
Apply a level of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governance
Manage all aspects and stages related to bids, including:Initiation and planning
Kick-off
- Solution Definition - contribute to the dialogue about solution, win themes and value proposition
Content Development - production and delivery of compliant, professionally produced proposals within customer defined timeframes - Response Consolidation - coordinate proposal input from a variety of stakeholders
Team Reviews -
Quality Control - ensure proposal documents follow standard formatting and quality standards
Management Review and Authorisation
Package and Deliver
Post-submission Administration
Bid Revisions
Bid Award
Win/Loss Review - Establish clear and effective plans for each bid and execute in accordance with these plans
- Effectively manage bid resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans
- Ensure that NTT’s risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/ mitigated
- Keep an auditable trail of all bid artefacts and records on recognised company systems
- Ensure that each bid is subject to the requisite team and management reviews prior to client submission, complying with NTT’s corporate governance
- Communicate accurately and timeously with all stakeholders and take responsibility for communications being received and understood
- Manage performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer
- Facilitate the sourcing of general bid collateral from authorised owners in the business
- Facilitate the compilation and delivery of all client-facing bid deliverables in accordance with client instructions and requirements as well as NTT standards
- Analyse and deconstructing bid requirements
- Strategise how to win on every bod proposal
- Develop a set of standard templates for less complex bids
- Manage bid notification platforms and alerts, ensuring the company never misses and opportunity
- Review all customer requirements to ensure that they are met in the proposal and collaborate with a wide variety of involved parties to include all necessary information within the proposals
- Track tender / RFP process and exact record keeping of strategic dates and information to be provided / presented
- Tailor the tender response document according to the chosen strategy, ensuring key messages are included, Create innovative and striking presentations/materials that will be prominent in a competitive environment, whilst adhering to the NTT’s standards
Academic Qualifications and Certifications:
- Bachelor’s degree or equivalent in Business, Commercial, Business Development, Finance or equivalent
- APMP (Association for Proposal Management), Project Management, Administration
Required Experience:
- Seasoned experience managing, coordinating and implementing the bid process successfully
- Seasoned relevant experience in similar role within a related environment
- Seasoned experience as a consultant or practitioner
- Seasoned experience of working in a commercial role involving a significant amount of client interaction
- Seasoned experience researching and collaborating with subject matter experts to write and edit compelling proposals that are customised to the needs of the client
