Salary: $2,600 - $3,100
3 Rotating Shifts
5 days work week (including Sat & Sun)
Job Description:
- Work closely with the Assistant Manager to attend to guests’ complaints, requests and inquiries
- Ensures that accommodations of VIPs and CIPs are satisfactory before their arrival
- Strives to fulfill each guests’ request whenever possible
- Ensure all telephone calls are promptly handled within three rings
- Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure
- Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude
- Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible
- Promptly handle guest complaints and take ownership of the problems according to established procedures
- Ensure guest room security, emergency, and fire procedures are followed
- Be familiar with hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request
Interested candidates, please send me your updated resume via whatsapp to 91877866. Thank you.
Hanny Nurdjaja (R21101563)
