Roles and Responsibilities
- Daily Operations: Oversee day-to-day shop activities.
- Staff Management: Hire, train, and supervise staff; schedule shifts.
- Customer Service: Handle customer inquiries and complaints; ensure good service.
- Inventory Control: Manage stock levels and order supplies.
- Financial Management: Monitor sales, handle transactions, and manage the budget.
- Marketing and Sales: Implement sales strategies and manage product displays.
- Health and Safety: Ensure compliance with safety regulations.
- Reporting: Prepare sales reports and analyze shop performance.