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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Engagement Centre cum technical staff (Indoor sales support / Customer Service / MNC)
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Customer Engagement Centre cum technical staff (Indoor sales support / Customer Service / MNC)

Trust Recruit Pte. Ltd.

Trust Recruit Pte. Ltd. company logo

Job Description

  • Indoor sales support
  • Handle customer enquiry & suggesting solution based on customer’s requirement
  • To build and maintain good rapport/relationship with existing customers
  • Filter potential customer
  • Understand AC/BL/ST/ACT product knowledge
  • Provide Technical seminar for local & overseas customers
  • Handle customer’s technical enquiries, field service & setup support
  • Understand AZ network product together with PLC (if possible)
  • Provide network setup support to customers

Requirements

  • Degree or Diploma in Electronic Electrical Engineering (EEE) or any related Engineering course of study
  • Simple trouble shooting skills
  • Proficient in Microsoft Word, Excel, PowerPoint
  • Good communication skill, warm hospitality, work attitude
  • Able to accept new challenges
  • Willing to learn new technical contents
  • Good negotiation skill
  • Able to work independently


Job Description

  • Grow and develop existing accounts
  • Gather market trend and competitor’s information.
  • Conduct market research, monitoring business environment, trend and sales performance.
  • Attend to sales enquiries, sales support and site related matters.
  • Customer visits at their work place / office. Showcase Products & Technical Information.
  • Establish and maintain good relations with clients through active follow-up and regular sales visits.
  • Increase product and brand awareness in the market.
  • Planning and implementation of marketing strategies.
  • Identify potential opportunities & develop solution selling.
  • Any related ad hoc duties assigned.
  • Get appointment with customer and visit customer frequently.

Requirements

  • Bachelor’s degree holders (Preferably in engineering or business/marketing) or Equivalent.
  • Motivated individuals with strong initiative towards problem solving.
  • Strong drive to achieve business objectives & to develop the domestic market.
  • Fluent in verbal and written communication of both English & Mandarin languages (Role will be required to liaise with Mandarin speaking/overseas customers & colleagues)


HOW TO APPLY:

Interested applicants, please click on “Apply Now” or kindly send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

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