Responsibilities:
- Analyze and document business processes and workflows in the moving industry.
- Identify areas for improvement and recommend solutions to enhance efficiency and customer satisfaction.
- Gather and analyze data to generate insights and support decision-making.
- Develop detailed business requirements and specifications for new systems or process changes.
- Collaborate with cross-functional teams to implement changes and monitor their impact.
- Conduct market research to understand industry trends and competitor strategies.
- Prepare and present reports, dashboards, and presentations to stakeholders.
- Assist in the development and maintenance of project plans and timelines.
Qualifications:
- Proven experience as a Business Analyst, preferably in the logistics or moving industry.
- Strong analytical skills and proficiency in data analysis tools.
- Excellent communication and presentation skills.
- Ability to work collaboratively with cross-functional teams.
- Detail-oriented with strong problem-solving abilities.
- Relevant degree in business, logistics, or a related field.
- Knowledge of business process modeling and improvement methodologies.
