Working Location: Alps Avenue
Working Hours: Mon to Fri, 0825 – 1745; Alt Saturdays: 0825 - 1230
Responsibilities:
- Ensure Export operations runs smoothly, and SOP compliant.
- Manage and co-ordinate the entire shipment process for customers.
- Implement and establish new processes for export / import operations.
- Review export / import operational procedures for continuous improvement, to enhance efficiency.
- Prepare KPI reports for customers & attend to Operation Review meetings when required.
- Plan / schedule space for all origin stations.
- To be proactive in preventing service failure
- To be resourceful in managing recovery
- To co-ordinate shipment closely with Customers and various department to ensure shipments executed correctly
- To monitor & ensure Customers make prompt payments
- To rectify & resolve payment discrepancies
- To develop good relationship with Customers
- o observe & control daily operational issues in order to comply Customer’s requirements
- To co-ordinate Customer Service & Operational information and expedite for replies
- To analysis and recommend corrective actions
- To handle customers complaints
Requirements:
- Minimum Diploma / Degree in Business, Logistics, Supply Chain, or a related field.
- Minimum of 2 years of working experience in Freight forwarding industry.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!
R22103985 | EA License 16C7883
