- Provide efficient telephone services by answering calls promptly and in a courteous and helpful manner
- Coordinating customer’s order request
- Excellent written and oral communications skills, preferably candidate can speak and understand English, Mandarin, and local dialects to liaise with non-English speaking customer’s requests.
- Should also possess good people skills and a team player
- Possess good decision-making, problem solving and communication skills
- Capacity to manage emotions and maintain an effective team environment
- Able to follow, perform and maintain a good and positive performance
- Interacting with customers and handling customer queries and complaints in a timely manner
- Maintaining relationships with profitable customers
- Patience and willing to go the extra mile to satisfy customers satisfactory
- Daily update of orders into excel
- Any ad-hoc duties as assigned by your Superior
Job Requirement:
- Patience & Meticulous
- Excellent Time Management skills
- Excellent in communication & Interpersonal skills
- Able to work both independently & as a team
- Able to work in a fast pace environment
- May need to pick up calls and attend to customer's queries during weekends and after working hours
- Immediate Starter
