COMPANY DESCRIPTION
THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.
RESPONSIBILITIES
Overview:
The Centre Director of Family Services is responsible for the overall management, leadership, and strategic direction of the family services center. This role includes overseeing program development and implementation, staff supervision, community engagement, and ensuring the highest quality of service delivery to families.
Key Responsibilities:
Leadership and Management
- Provide visionary leadership and direction to the Family Services Centre.
- Set strategic directions for the centre/ service in accordance to the mission and vision.
- Oversee and streamline processes to achieve efficiency and effectiveness of the centre.
Program Development and Oversight
- Oversee the design, implementation, and evaluation of family service programs.
- Ensure programs are evidence-based and meet the diverse needs of the community.
- Continuously assess and improve program effectiveness.Develop marketing and branding plans for organisation.
Staff Supervision and Development
- Recruit, train, supervise, and evaluate Family Services staff.
- Promote professional growth and development opportunities for team members.
- Ensure a supportive and inclusive work environment.
Community and Stakeholder Engagement
- Network with government bodies and other stakeholders towards excellence in service provision and community development.
- Represent the Family Services Centre at community events, meetings, and conferences.
- Advocate for family support initiatives and policies.
Financial Management
- Develop and manage the Family Services Centre budget.
- Ensure financial sustainability through effective budget management and fundraising.
- Pursue funding opportunities, including grants and donations.
Compliance and Quality Assurance
- Ensure all programs comply with relevant regulations and standards.
- Implement quality assurance processes to monitor and enhance service delivery.
- Manage resources prudently within approved budget guidelines set by management.
- Report to the Programme and Service Committee (PSC), Board of Directors and MSF periodically on the progress of the programmes/ projects.
QUALIFICATIONS
- A Degree in Social Work or related discipline & Diploma in Management.
- Minimum 8 years of relevant working experience, with at least 5 years in a supervisory and service planning capacity.
- Possess strong leadership, analytical, problem solving and planning skills.
- Excellent interpersonal and communication skills to engage various stakeholders.
