Job description:
- Answer customer enquiries received via hotline
- Resolve investors’ written queries through multi-channel customers’ platform, including emails and live chat
- Resolve or manage escalation matters
- Be an advocate for digitalization to educate & guide the investors to self-serve options to facilitate the transactions or service functionalities
- Liaise with other units to provide appropriate or customize solutions to these value clients
- Complete ad-hoc assignments as required
Requirements:
- Experience in delivering premium quality standard to retail & corporate investors
- “Can-do” attitude and a team-player
- Strong critical thinking and problem solving ability
To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:
Expected Salary:
Notice Required:
Reason for Leaving:
Only shortlisted candidates will be notified.
Jackie Ng May Ying (R1104602)
Recruit Express Pte Ltd
EA No: 99C4599
