Responsibilities:
- Order ingredients in the correct quantities.
- Scheduling of staff.
- Ensure the operations run smoothly.
- Enforcing discipline and motivating the team
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Train new and current employees on proper customer service practices
Requirements:
- Professional qualification in Food & Beverage services or equivalent.
- Experience working in the restaurant industry.
- Ability to professionally address customer complaints.
- Able to promote dishes
- Familiar with restaurant
- Strong supervisory and leadership skills.
- Excellent interpersonal skills with a focus on customer service.
- Excellent time management skills.
- Excellent organizational skills and attention to detail.
- Familiarity with food handling, safety, and other restaurant guidelines.
- Proficient with Microsoft Office Suite or related software.
Job Position: Supervisor
*We are regret to inform that only shortlisted candidates will be notified*
EA license no: 12C6255
EA Reg.id: R23116271
