Job Description:
- As a hands-on Delivery Manager and Run Specialist Lead, you will be part of an international team focused on running and supporting the bank’s FX and Money market Platform developed around Calypso, a software package from Nasdaq, and in house’s solutions.
- Build & change management -Analyse enhancement requests for the repo business and new products.
- Propose solutions in collaboration with Architects. Specifications, workload estimates, planning, test scenarios, release documentation.
- Coordinate run and build the bank. Monthly releases, following the team’s milestones for analysis, coding and testing.
- Support the release roadmap in production.
- Release management - Define and implement in coordination with the release schedule of the Calypso applications.
- Supervise and coordinate the release activities with the various stakeholders (I.e. Build team, Application Support…)
- Contribute in the continuous improvement of the release processes, tools and automation.
- Application monitoring responsibilities - Define and implement in coordination with build team the needed application monitoring.
- Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
- Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
- Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
- Incidents and Requests management (business users and other IT teams)
- Provide level 1, 2 and 3 application support to the business users (E.g. trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
- Analyze and manage incidents/problems/requests coming.
- Problem management and continuous improvement - Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
- Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
- Provide non-functional requirement to the build team to implement monitoring as code whenever available.
- The delivery manager should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
- Candidate should have a strong appetite in the capital market functional business.
Requirements:
- Experience on Calypso versions v14 to v17.
- In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
- Understanding of financial assets (Fixed Income, Money market...) and trade lifecycle with a deeper knowledge of Bonds, Repos and Securities.
- Experience with regulatory reporting HRF, NORIA, MMSR.
- Experience in interfacing Calypso with external systems.
- Hands-on experience in implementation projects.
- AGILE track record.
- Experience in implementing NR scenarios.
- Willing to do L3 Support if required.
- Proficient in software development life cycle and Devops concepts.
- Good knowledge Microsoft Office (E.g. Excel / Powerpoint), incident management (E.g. Service Now) and other reporting tools.
- Strong analytical or troubleshooting skills.
- Good knowledge in Java, Linux/Unix, Database (E.g. Sybase, Oracle), PL/SQL, Middleware (E.g. MQ Series), File Transfer (E.g. CFT) and batch/Job Scheduling (Control-M).
- Knowledge of monitoring solution (E.g Splunk…)
- Strong perseverance and diligence towards attaining goals and effective time management.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure.
- Autonomous, self motivated and excellent team player.
- Self-starter and ambitious.
- Other Professional Skills and Mind-set - General banking and finance understanding and knowledge.
- Understanding of trade life cycle, financial products (Bonds, Repos, Securities…)
- Exposure to Capital Market FO/BO system (E.g. Calypso, Kondor+, Summit, Murex…)
- Autonomy to include implicit deliverables in assignment based on best practices.
- Strong appetite to learn both functional and technical new domain.
- Appetite to participate to technical market trends and communities.
- Careful observance of standards and processes.
- Strong sense of confidentiality
- Education Requirements - Master’s degree in relevant specialties (IT, finance).
- Minimum 8 years working experience in relevant roles.
