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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   IT Service Delivery Manager
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IT Service Delivery Manager

Percept Solutions Pte. Ltd.

Percept Solutions Pte. Ltd. company logo

Responsibilities:

  • Oversee the management and implementation of cloud projects, ensuring quality, scope adherence, and timely deliverables that conform to processes and standards, meeting all requirements.
  • Act as the primary point of contact for project inquiries and issues.
  • Manage project resources and progress, facilitating interactions and tasks between various parties to mitigate the risk of overall failure.
  • Provide input into the development of cloud project plans, risk management plans, project milestones, and deliverables in consultation with business users and architects/designers.
  • Ensure timely delivery of project activities, including identifying the critical path, monitoring and driving the completion of interdependent activities, and adjusting project schedules to meet overall completion deadlines.
  • Collaborate with the project team to gather inputs and identify gaps.
  • Assess the consolidated cloud project plan for dependencies, gaps, and continued business value.
  • Document and track project scope, changes, issues, and risks that affect implementation.
  • Eliminate conflicts and assist in developing cloud solutions to manage roadblocks.
  • Guide cloud team members to ensure the successful completion of individual project tasks.

Qualifications:

  • Proven experience in managing and implementing cloud projects.
  • Strong understanding of project management principles and practices.
  • Excellent communication and interpersonal skills to act as a focal point for project inquiries and issues.
  • Ability to manage resources, progress, and facilitate interactions to reduce the risk of project failure.
  • Proficiency in developing project plans, risk management plans, and identifying critical paths.
  • Experience in documenting and tracking project scope, changes, issues, and risks.
  • Ability to guide and support team members to ensure successful task completion.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.


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