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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Coach (Social Service Assistant)
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Coach (Social Service Assistant)

Chen Su Lan Methodist Children's Home

Chen Su Lan Methodist Children's Home company logo

Small Group Care (SGC) is to provide trauma-informed care in a safe and nurturing environment to help our residents recover from their past traumatic experiences and promote their overall well-being.


Your role & responsibilities as a Coach:

1. Help create and maintain a child-centred, homely therapeutic community that is responsive to the developmental needs of clients, where clients are enabled to grow holistically, work towards emotional stability and develop their full potential.

2. Familiarise oneself with the background, treatment plan and daily progress of all clients and help implement their treatment plans.

3. Provide individualised care and supervision of 1 - 2 residents, supporting the Supervisor/ Social Worker/ Psychologist/ Head of department in the intervention programmes in Home, school and family settings.

4. Conduct one face-to-face session (at least ½ hour) with their assigned residents every week, using therapeutic approaches and other intervention strategies such as OT and Positive Behavioural Plans.

5. Carry out the daily operational duties and supervise clients in their regular activities such as having their meals, going to school or attending programmes run by the SGC, and participating in these activities with the clients where appropriate.

6. Assist clients with any difficulties related to day-to-day issues in the dorm, and ensure their welfare and safety

7. Promote discipline among the clients and be a mentor or role model to them.

8. Assess and respond to crises or conflicts and escalate to the supervisor or deputy head of the home when needed.

9. Provide feedback to the Head and Social Worker on clients’ behaviours and compliance with activities that are part of their treatment plan.

10. Participate in shift-to-shift communication, which includes completing daily documentation, reading the logbook and providing important handover information to staff at the change of every shift.

11. Liaise with clients’ parents / family regarding day leave or home leave (in consultation with the case worker / social worker).

12. Plan, implement and evaluate programmes that will complement the therapeutic goals developed by the Social worker.

13. Carry out structured activities according the SGC’s schedule.

14. Organise events and outings for the clients.

15. Look into volunteer recruitment, training and scheduling.

16. Form partnerships with external agencies and vendors to provide value-add services to the clients.

17. To perform other tasks as assigned by the Head.


Academic & trades qualifications

· Min GCE “O” Well versed in English and a 2nd language (Chinese/Tamil/Hindi/Malay)


Work experience & skills

Essential

· Able to supervise & manage groups of challenging children

· Able to plan and execute programmes & activities for children


Personal qualities & behavioural traits

Essential

· A Team player

· Has a strong passion for children, plenty of patience and wants to make a difference in the lives of disadvantaged children and young persons.

· Can work independently, has a pleasant disposition and is able to maintain good working relationships with other staff.

· Good interpersonal skills to provide psychological support for children


Working Hours

You will be working on a 5-day work week and your working hours are:

  • 8am to 6pm or
  • 12pm to 10pm
  • 1 weekday off and Sunday rest day.

However, because of the nature of our ministry, all staff are expected to work 42 hours per week and that includes weekends or working late in the night. As such, depending on the work demands, we shall work out a Flexi-Work arrangement with you.


If you fit the bill, please apply with a detailed resume & expected salary via SINGPASS.

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