Working Location: On client sites
Office Location: Ubi
Salary: $4,500 - $5000
Working day: Monday - Friday
Performance Bonus & Medical Allowances
Responsibilities:
- Management of the Service Department to include the responsibility for the
- growth of the business and improvement of profitability.
- Taking service calls, resource scheduling, ensuring correct staffing levels are maintained, generating sales revenue, ensuring margins are suitable, stock and equipment controls, coordination with production staff.
- Management of the Staff in Service Department.
- Development and management of our service customer base.
- Assist the General Manager in the development of the Preventative Maintenance business, a specific growth target area of the business.
- Responsibility for the providing of informed and accurate technical advice to potential customers regarding servicing of the Company’s products.
- Responsibility for the prompt preparation of quotations for the supply, repair and installation of products as requested by potential customers.
- Accurately inform service clients about the schedule of their service request and the coordination between the service crews and customer for the timely and cost-effective supply of service and products ordered by the customer.
- Assist in the detailing of production paperwork for the correct manufacture of the Company’s Door products as required by the client.
- Effectively negotiate and resolve any disputes in relation to customers, suppliers, or other interested parties that may arise in the normal course of doing business.
- Responsibility for the preparation of paperwork to initiate the raising of invoices
- relating to product being serviced and to ensure processing and mailing prior to
- the end of the month in which product was serviced.
Requirements
- At least 3 years of experience in both sales and technical roles
- Excellent knowledge of company products to service customer requirements.
- Proficient in Microsoft office suite.
- Effective communication and building effective relationships.
- Well-developed organizational skills and ability to coordinate paperwork/reporting requirements.
- Efficient problem solving and Assertive with a positive attitude.
Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]
Heng Chun Han
Reg No: R22104938
EA License No: 21C0501
*We regret to inform that only shortlisted candidates will be notified. Thank you
