Job Description:
- Handle all pre/post procedure care, registration, and counselling.
- Prepare all necessary forms required prior to medical aesthetic procedures.
- Serve clientele in all aspects of treatments.
- Maintain order of patient cards and manage patient entries and appointments in the Plato system.
- Recommend and promote appropriate aesthetic treatments to patients.
- Assist in inventory, ordering, and database management (purchase order entry).
- Assist in maintaining quality service standards.
- Respond to patient inquiries (Phone calls, WhatsApp, Facebook).
- Collaborate with the Manager and therapists.
- Perform other duties assigned by the doctor and supervisor as required.
- Attractive remuneration package.
REQUIREMENTS:
- Previous working experience: customer service, patient service assistant, healthcare assistant, clinic assistant, Ex Crew, and Guest Relation Officer.
- Customer-facing experience and interest in beauty and aesthetics are essential.
- Established and renowned Medical Aesthetics Clinic located in the heart of Orchard Road.
- Roles: Customer service, patient service assistant, Sales Consultant, Receptionist, Clinic Assistant.
- Experience in the beauty-related industry, nursing, medical or dental clinic assistance, hospitality, etc.
