Sales & Business Development Executive

The Opportunity

• Go green! Help the environment and engage customers to provide them better comfort of living by keeping out the heat with our advanced high performance heat-reflecting solar window & advanced functional films from Japan and Europe.
• Give out $$$! Help our customers decrease energy consumption, reduce carbon emissions & footprint, reduce manpower & labour costs, and save costs!
• Save water! Promote our advanced patented technologies that can help reduce water consumption especially for commercial & industrial water users
• Protect the world! Create safe work, recreation & living environments and peace of mind with our unique human-safe disinfecting lighting solutions from Japan!
• Multi-faceted! Interact with end-user customers, but also help source, build and develop strong partnerships & relationships with ideal channel partners both locally & regionally abroad
• We’re a relatively young but growing company with superior technology & exclusively licensed products, and we’re looking for driven, independent & entrepreneurial-minded self-starters who can seek out and engage with new prospects to grow with us.
• We offer an attractive package with generous uncapped commissions and profit-sharing
• Flexible work location (we have an office but free to WFH unless client meetings, site surveys or operations require), with some flexibility for working hours
• If you’re a hungry, self-starting, motivated, driven goal-seeker and go-getter, we want you!

Role Overview

Miredo Asia is looking for an exceptional Sales & Business Development executive who is laser focused, results-oriented and great at seeking out and engaging with customers. You’ll play an extremely crucial role in the company as the main point of contact with prospects or potential customers and taking these leads through the entire process from inquiry to purchase and aftercare.

What You'll Learn

• Training to familiarise you with our exclusive & unique product portfolio
• Be exposed to the art of building & maintaining fruitful relationships with clients
• Learn to build and maintain a healthy sales pipeline funnel
• Identify, manage and approach leads & prospects
• Task prioritisation, time management & operations excellence

Job Description

• Build client lists and identify key contacts
• Actively respond to inbound email, message inquiries
• Follow up on leads in timely manner and maintain an active pipeline of customers
• Handle all client enquiries pre and post-purchase to ensure maximum customer satisfaction
• Assist in refining the company’s sales & business development strategy and processes including quotations
• Develop leads & sales pipelines through partners & new developments
• Provide on-site client support as necessary
• Handle other sales-related administrative & operational duties.

Day to Day:

• Respond to inquiries/leads via messaging, email & phone calls
• Find out customer needs/pain points and promote/upsell relevant products
• File and track inquiries/leads/projects in CRM system
• Arrange/schedule surveys/site visits for leads/prospective customers
• Update sales & survey calendars
• Create & send quotations and follow up with customers for feedback
• Remind customers for payments including deposits & final payments
• Check stock & installer availability and arrange/schedule installations for customers
• Assist with ordering/restocking, optimising cutting plan to minimise wastage, cutting film as/when needed
• Send/communicate all relevant customer/job/project information to installers and supervise if possible/needed
• After sales follow up with customers for feedback, reviews & referrals

Requirements

• Work experience:
  • 3+ years of sales and/or business development experience preferred
• Minimum no less than 2 years of full-time sales experience or 1 year of sales and 1 year of BD
• Skills needed:
  • Exceptional written and spoken English communication skills
  • Experience in outbound sales and/or client acquisition
  • Strong management and communication skills
  • Experience in B2B and/or B2C sales
• Languages:
  • Fluency in English is a must
  • Mandarin, Bahasa, Japanese are bonuses
• What we’re looking for in you:
  • Strong customer orientation, dedication, and passion for delivering a great customer experience
  • Displays intellectual curiosity and the ability to handle ambiguity
  • Ability to convey information clearly and analyse customer requirements as needed to help customer make buying decisions
  • Highly energetic, positive attitude with the ability to take initiative
  • Tenacious and results-oriented
  • Discipline to drive and manage the entire sales cycle process from start to completion, including post-sales follow-up for review, referrals & aftercare

Compensation package includes generous commission rates - the sky’s the limit :)