Guest Service Officer x1
5 days, 8 hrs (including break time)
Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am, or 12hrs depends on schedule
$2100 - $2300 + OT payable
Chinatown
Responsibilities:
- Perform guests check in or check out according to hotel procedures and service standards.
- Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
- Perform cashiering and updating of guest records.
- Handles all incoming calls for guests or internal departments.
- Performs other related tasks.
Requirements:
- Must be able to work on 3 rotating shifts, including weekend and public holidays.
- Knowledge of Opera or other Property Management System would be an added advantage.
