x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Call Centre Manager - Ref:MH
 banner picture 1  banner picture 2  banner picture 3

Call Centre Manager - Ref:MH

Jobstudio Pte. Ltd.

Jobstudio Pte. Ltd. company logo

Strategic Planning and Roadmap Development

  • Develop strategies and a roadmap to achieve business goals and enhance customer satisfaction, in line with the outcome statement.

Product Management

  • Manage the product roadmap and backlogs, ensuring timely delivery of products by vendors and IT partners.

System Enhancement and Change Management

  • Lead and oversee system enhancement and change requests, guiding them from ideation to implementation.

Vendor and Contract Management

  • Engage in vendor and contract management to ensure compliance with established SLAs, and keep contracts and addendums current and up-to-date.

Operational Analysis and Resolution

  • Provide data-driven insights to identify operational gaps and recommend solutions to address these gaps.
  • Collaborate with vendors, IT partners, and users to implement solutions to close identified gaps.

Requirement

  • Degree in Business Management or in any other relavent field

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button


** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**


JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

Sharing is Caring

Know others who would be interested in this job?

Similar Jobs
Centre Manager (Island-wide/Basic up to 4.5k + incentives)
Beecruit Pte. Ltd.
Quick Apply
Field Service Engineer (East/ E&M/ Up to SGD 5,600)
Creation Consulting Hr Pte. Ltd.
Quick Apply
Community Care Executive (Nursing)
Ren Ci Hospital
Quick Apply
Veterinary Care Officer (Receptionist/Client Relations Exec) To Join Pets Avenue Veterinary Group
Pavc 3 Pte. Ltd.
Quick Apply
Service Technician
Frontline Engineering Pte. Ltd.
Quick Apply
1 Year Contract Call Centre Assistant (WEST, Mon-Fri) #HZT
Recruit Express Pte Ltd
Quick Apply
Customer Service Officer ( Face To Face )
The Talent Network Private Limited
Quick Apply
*IMMEDIATE* Call Centre x 10 ( Reputable Company + 5 Days Office Hours! ) UP 2.6K #HYT
Recruit Express Pte Ltd
Quick Apply
Locum Phlebotomist (Locum/Ad hoc, up to $26/hr) #HVW
Recruit Express Pte Ltd
Quick Apply
Customer Support Officer (East, 6-month Contract)
Recruit Expert Pte. Ltd.
Quick Apply