Jenga Corp is one-stop professional services for global finance and fintech business and we are looking for a Customer Service Officer to support our Business Consultants.
Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.
About the role:
- Provide administrative support to the Business Development team;
- Manage client files and update information daily in accordance to the Company’s policies and procedures;
- Manage clients’ onboarding;
- Paperwork preparation for clients’ bank account openings;
- Paperwork preparation for clients’ visa applications;
- Research and identify Singapore governmental compliance updates and industry trends;
- Develop marketing materials;
- Following up with clients on necessary paperwork to ensure governmental compliance are met;
- Managing specific clients
You should have:
- Outstanding problem-solving skills;
- Positive attitude, driven and ready to take on challenges;
- Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
- Ability to work independently, to take initiative and to overcome obstacles;
- Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
- High degree of flexibility in a demanding, fast-paced and frequently changing environment;
- Strong service orientation in responding to customer needs;
- Excellent oral and written communication skills (both in English and Chinese to better manage the clients);
Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.
