You will be a member of Migration factory support function supporting Global Wintel environment within the bank
• The work will be shift based operating within a team supporting the bank with 24x7 coverage hours
• Responsible for infrastructure migration for global production / non-production of Windows OS systems in a distributed environment
• Weekend work and available on-call when required
• Resolve incident tickets generated via alerting systems on the Windows Infrastructure estate
• Resolve problem tickets allocated to the team via SNOW
• Implement request for services via SNOW or manual instructions
