Netpluz is a Regional Managed Communication Service provider headquartered in Singapore, with regional presence in Malaysia, Philippines, Thailand and Hong Kong. With a comprehensive range of communication services, including cybersecurity, cloud solutions, data services, and voice services, Netpluz is committed to delivering reliable, secure, and simplified solutions to businesses. With a customer-centric approach and a team of industry experts, Netpluz empowers organizations to achieve their digital transformation goals.
Role Description
The Senior Account Manager will be responsible for managing and building strong relationships with key clients, identifying new business opportunities, and ensuring client satisfaction. You will be responsible for developing account strategies, negotiating contracts, and collaborating with internal teams to meet client's needs.
Qualifications
Proven experience in Enterprise account management
Knowledge of IT and Managed Services
Strong communication and interpersonal skills
Negotiation and contract management skills
Ability to understand and analyze client needs
Excellent problem-solving and decision-making abilities.
Goal-oriented and self-motivated
Good organizational and time management skills
Ability to work both independently and as part of a team
