- Handles day to day order takings and in-house system data entry.
- Builds relationships with existing customers by understanding their needs and assisting with their queries.
- Manages customer orders and communicate requirements to internal stakeholders (Sales, Supply, Operations) to ensure smooth fulfilment of orders.
- Liaises and updates customers of the status of deliveries.
- Follows up with billing matters.
- Processes sales orders and verifies purchase orders.
- Assist on general administration matters.
- Coordinates import and export shipping activities in liaison with customer, supplier and shipping agent.
Job Requirements:
- “O”/ “N” Level / ITE Nitec holder with 1 – 2 years of related working experience.
- Applicants with no prior working experience/ related experience are welcome.
- Good communication, written and interpersonal skills.
- To be able to converse in English, Mandarin and/ or Dialect (to liaise with Chinese and/ or Dialect speaking customers)
- Customer service oriented.
- Proficient in MS Office.
