SCOPE
Reporting to the Director of Finance, the incumbent has to handle and monitor all matters relating to customer credit and timely collection of outstanding debts as well as timely issuing of invoices.
OVERALL OBJECTIVES
- To safeguard the financial integrity and stability of the hotel and minimize any exposure to potential risks.
- To ensure the timely and accurate issuing of invoices and collection of payments and deposits.
- Responsible for investigating customer’s credit worthiness and to recommend credit approval or disapproval to management.
- To set and monitor credit limits for both in-house and City Ledger Accounts.
- Responsible for recording payments to the City Ledger daily, and verifying accuracy of all AR postings.
- Review and understand groups and catering contracts and the corresponding billing arrangements.
- Investigate disputed charges and follow up when necessary.
- Responsible for reviewing uncollectable accounts and recommending write-offs.
- Responsible for reconciling the control accounts on a monthly basis.
- Prepare statements for outstanding City Ledger accounts and pending deposit payments.
- Responsible for handling all billing and reconciling credit card transactions.
- To follow-up on customer inquiries on a timely basis.
- Other ad-hoc duties as assigned.
REQUIREMENTS
- Finance trained with at least 3 years of relevant finance experience in AR, preferably in the hotel industry.
- Experience with hotel accounting software (e.g. Opera, MICROS, FutureLog) an advantage.
- Strong computer skills, including Microsoft Office (Excel/PowerPoint/Word)
- Organized, analytical, resourceful, meticulous and confident.
- Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
- Good interpersonal and communication skills.
